Introduction

Welcome to Sudotag. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using the Sudotag App, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use the App.

Information We Collect

Information You Provide Directly

• Account Information: Your name, email address, mobile number, and profile picture when you create an account.
• Vehicle Information: Your vehicle's registration number, make, model, type, color, and documents (like RC, insurance, and PUC).
• Payment Information: Your billing address and transaction details when you make a purchase. Please note: we do not store your full payment card details; this is handled by our secure payment partner, Razorpay.
• Communications: The messages you send to other users through our in-app chat.

Information Collected Automatically

• Device Information: Your device type, operating system, and unique device identifiers.
• Location Data: Your precise GPS location when you use features that require it, like marking your parking spot. You can control location access through your device settings.
• Usage Data: Information about how you interact with the App, such as the features you use and the time spent on them.

Information from Third Parties

We may receive information from services like Google (if you use Google Sign-In) and Firebase (for authentication and analytics), in accordance with their privacy policies.

How We Use Your Information

We use the information we collect to:

• Create, maintain, and secure your account.
• Provide and manage our services, including vehicle profiles, QR codes, and document storage.
• Process your orders and payments.
• Enable communication between users through in-app chat.
• Send you important notifications and service-related alerts.
• Improve the App's functionality and user experience.
• Ensure the security of our services and prevent fraud.

How We Share Your Information

We may share your information in the following situations:

With Other Users

When someone scans your Sudotag QR code, they will see the vehicle information you have chosen to make visible (like the registration number). Your contact details are only shared if you have enabled the "Show Mobile Number" setting.

With Service Providers

We share data with trusted companies that help us operate our App, such as:

• Firebase (Google): For user authentication, data storage, and analytics.
• Razorpay: For secure payment processing.
• Twilio: To enable voice calls between users.

For Legal Reasons

We may disclose information if required by law, such as in response to a court order or to protect our rights and safety.

Data Security

We use industry-standard security measures to protect your data. This includes encryption of data in transit and secure storage on our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

You have control over your information:

Right	How to Exercise
Access and Correction	You can access and update your personal and vehicle information directly within the App.
Privacy Settings	You can control who can see your mobile number and contact you via call or chat through the App's privacy settings.
Location Controls	You can enable or disable location services through your device settings.
Account Deletion	You can request the deletion of your account and associated data by contacting us at support@sudotag.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may retain certain information for longer periods to comply with legal obligations or resolve disputes.

Children's Privacy

Our App is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the "Last Updated" date. Your continued use of the App after any change means you accept the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Grievance Officer at:

Email: support@sudotag.com

We will respond to your inquiry within a reasonable timeframe.